Do you want a business that runs without you firefighting every day?
Hi, I'm Shubhang Harsh. I help ambitious Indian businesses fix the chaos — broken systems, scattered tools, weak AI adoption — and build the operational backbone that actually scales.
Free 30-min strategic call. No decks. No pitch. Just a real diagnosis.
Helping ambitious Indian businesses since 2021
Your business doesn't need more software.
It needs a system that finally makes everything click.
After working inside 80+ Indian companies, the pattern is identical. Smart founders. Hardworking teams. Half a dozen tools. And still — chaos. The problem was never effort or ambition. The problem was the absence of one connected operating system.
I'm not selling software. I'm helping you rebuild how your business actually works.
— Shubhang Harsh, Founder · KnackThat, Noida
I started KnackThat because I kept seeing the same painful story in growing businesses across India: founders working 14-hour days, teams duct-taping spreadsheets, sales and ops in two different universes, and "AI" being treated like a marketing campaign.
We don't run on PowerPoint. We sit inside your business — your floor, your CRM, your books — and rebuild the way information, decisions and customers move through it. Then we install only the technology that earns its place: AI agents where they replace real friction, ERP where it gives real visibility, automation where it returns real hours.
The goal isn't a deck. It's a business that runs without you firefighting every day.
A four-step operating playbook — not a four-month sales pitch.
Every engagement runs the same disciplined arc. Diagnose. Design. Install. Embed. Below is the exact path we walk with every business, in plain English.
Diagnose, don't guess.
I spend two weeks inside your business — sitting with your sales team, walking your floor, reading your P&L. We map every leak: where revenue stalls, where ops loses hours, where decisions get stuck.
Design the operating system.
Together we redesign your business as one system — strategy, people, technology, and reporting on a single page. No 80-slide deck. A working blueprint your team can actually execute against on Monday morning.
Install AI & automation where it matters.
We bring in AI agents, ERP modules, CRM journeys, and workflow automations — only where they remove real friction. Every tool earns its place by saving measured hours per week.
Embed, train, hand over.
We stay until your team adopts the system, your leaders see the dashboards daily, and your business runs without us. The deliverable isn't a slide — it's a self-driving operation.
Six disciplines. One connected operating system.
Operating model, growth engine, leadership bandwidth — diagnosed and rebuilt around a 90-day execution plan.
Real AI workflows inside sales, ops and support. No vendor theatre — measurable hours saved every week.
We pick, configure and roll out the ERP your team actually uses. Adoption is the deliverable, not the install.
Sales, finance, HR and ops stitched into one workflow. Less WhatsApp chaos, more compounding output.
From first inquiry to repeat customer — one CRM, one truth, one journey your customer can feel.
Deep diagnostic surfacing where your business is silently leaking time, money and momentum.
We go deep — not wide.
Every sector has its own messy reality: regulatory weight, capital cycle, human complexity. We adapt the operating system to yours instead of forcing a generic playbook.
Explore sector playbooks →OPD throughput, patient journey, claims and inventory — without disrupting clinical care.
Shop-floor visibility, production planning, vendor and dispatch control across plants.
Reservation, F&B, housekeeping and revenue ops as one connected guest experience.
Project sites, sales pipelines, vendor billing and CRM unified for capital-heavy projects.
Admissions, academic ops, fee management and parent communication on one operating layer.
The full operating backbone — strategy, systems, AI — for founders ready to cross the next ₹100Cr.
"Shubhang doesn't show up with a deck. He shows up with a notebook, asks the questions no one is asking, and then quietly rebuilds the way your business runs. Six months in, we were doing 2.3× the revenue with the same team."
Straight answers. No corporate fog.
Most consultants hide behind jargon. If you're considering working with us, you deserve honest, specific answers to the obvious questions.
How is this different from hiring a digital agency or buying software?
Agencies sell creative. Software sells features. KnackThat sells outcomes. We sit inside your business, redesign how it runs, and only bring in technology where it earns its keep. Software is a tool, not a strategy.
Do you work with businesses outside India?
Our home base is Noida and most of our work is across India, but we engage with founder-led businesses anywhere in South Asia, GCC and SEA where operational complexity is the bottleneck.
How long does a typical engagement run?
A diagnostic audit is 2–3 weeks. A full operating-system rebuild is 12–16 weeks. After handover, most clients retain us on a quarterly cadence for governance, AI iteration and growth review.
What does it actually cost?
We share a fixed scope and fee after the free call — never a vague monthly retainer. Our engagements typically pay for themselves within 6 months through reclaimed hours and tightened revenue ops.
"Tell me what's actually breaking inside your business. I'll tell you honestly if we can fix it."
One 45-minute call with me. No sales deck, no junior associate. You walk away with a clear diagnosis and a real next step — whether you hire KnackThat or not.
— Shubhang Harsh, Founder · KnackThat · Noida, India